Position Overview: The Executive Assistant serves as a trusted partner and gatekeeper who provides high-level executive support to the President & CEO, ensuring priorities and workflows are managed effectively. This role manages sensitive information, facilitates decision-making, and serves as a key liaison between the President & CEO and internal/external stakeholders.

Additionally, the Executive Assistant manages the Executive Office and Reception function.

Reports To: President & CEO
FLSA Status: Non-exempt

Salary Range: $80,000 - $100,000

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides comprehensive administrative support to the President & CEO, including managing complex and dynamic calendars, preparing expense reports and purchase orders, managing email correspondence, drafting confidential communications, and coordinating detailed travel itineraries and agendas
• Manages calendars and calls for the President & CEO, prioritizing requests and handling sensitive information with the highest level of discretion
• Prioritizes and routes critical, strategic, and institutionally significant information to ensure timely review and decision-making
• Coordinates with the senior leadership team to schedule meetings, track action items, and follow up on outstanding deliverables
• Leads meetings and coordinates company-wide tasks & events with the other administrative assistants in the company• Serve as a point of contact for JFKIAT’s parent company, Schiphol USA & Royal Schiphol Group
• Plans and organizes company-wide events, including holiday celebrations, company outings, and executive and senior leadership meetings and conferences
• Oversees operations of the Executive Office, including the Visitor Center and subcontracted staff, while fostering an efficient and positive work environment
• Schedules, prepares for, and attends internal meetings; develops agendas and tracks follow-up action items
• Additional administrative tasks include compiling and preparing monthly reports, including data analysis, graphs, and presentations; managing conference room scheduling and coordinating associated billing as needed, ordering and maintaining inventory of Executive Office supplies, coordinating and managing company gift-giving initiatives, maintaining and reconciling a petty cash account, managing invoice processing for the Executive Office, troubleshooting and coordinating maintenance for office equipment, coordinating visitor logistics, including security clearances & maintaining and updating corporate contact lists

MINIMUM QUALIFICATIONS
Education, Training, and Experience

• Bachelor’s degree preferred; Associate degree required
• 8 to 10 years of administrative experience at an executive level preferred
• Experience in an airport environment preferred

Special Requirements

• Must be able to pass a criminal background check and obtain and maintain federally mandated security Clearances required to work at an airport.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge

• Proficient in Microsoft Office applications
• Understanding of corporate structure, operations, and strategic priorities
• Familiarity with business terminology, executive-level communication norms, and decision-making processes
• Knowledge of project management concepts and workflows
• Understanding of financial basics (budgets, reports, KPIs)
• Understanding of corporate structure, operations, and strategic priorities

Skills

• Strong administrative, organizational, and customer service skills with the ability to manage calendars, prioritize high-volume tasks, and multitask effectively in fast-paced environments
• Excellent written and verbal communication skills for engaging internal and external stakeholders, complemented by strong problem-solving, conflict management, negotiation abilities, and emotional intelligence
• Demonstrates professionalism, discretion, and diplomacy when handling sensitive situations with minimal supervision
• Active learning: Understand the implications of new information for both current and future problem-solving and decision-making
• Active listening: Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times
• Time management: Manage one’s own time or the time of others
• Coordination with others: Adjust actions in relation to others' actions
• Judgement and decision making: Consider the relative costs and benefits of potential actions to choose the most appropriate one

Abilities

• Ability to exercise sound judgment and initiative in managing complex assignments, analyzing information, and delivering executive-level recommendations
• Ability to provide proactive executive support, interact professionally at all levels, and serve as an effective gatekeeper
• Ability to manage logistics, produce executive-level materials, and perform with discretion, accuracy, adaptability, and effectiveness under pressure
• Comprehend oral information: Listen to and understand information and ideas presented through spoken words and sentences
• Speak: Communicate information and ideas in speaking so others will understand
• Comprehend written information: Read and understand information and ideas presented in writing
• Write: Communicate information and ideas in writing so others will understand
• Recognize problems: Tell when something is wrong or is likely to go wrong
• Reason to solve problems: Apply general rules to specific problems to produce answers that make sense
• Make sense of information: Quickly make sense of, combine, and organize information into meaningful patterns

PHYSICAL CONDITIONS/WORK ENVIRONMENT
The Americans with Disabilities Act prohibits discrimination against a qualified individual with a disability. To be qualified for this position an individual must meet the following standards and/or be able to perform the essential functions and activities. The physical activities for this position involve pulling, pushing, and standing, sitting, stooping, walking, crouching, kneeling, and jumping. While performing the duties of this job, the employee is regularly required to travel from floor to floor and in varying outdoor weather conditions. An individual in this position may be required to lift and/or move more than 10 pounds. The essential sensory and communicative activities include feeling, hearing, and vision abilities to include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.